Payment information

So my mom has Apple Music deleted because she decided she doesn’t need it ask she’s uses CD’s. Anyways, today she tried to updated her payment information and a pop up appeared saying she needed to redownload Apple Music and would not let her update her payment info

iPhone 13 Pro Max

Posted on Nov 17, 2022 9:17 PM

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1 reply

Nov 20, 2022 3:24 PM in response to hamlin176

Thanks for reaching out hamlin176,


It sounds like you're seeing an issue where when payment is updated, a prompt to restore Apple Music appears. We can help.


It would be a good idea to start with these steps to If you need to change or update your Apple ID payment method.


If you find that the issue persists, you could try restoring Apple Music and seeing if there is any change. Additionally, you can Contact Apple for support and service to report the issue.


Hope that helps.


Take care.


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