With the new browser accessible iCloud, I have tried to look at the new design, but although I can log in, I always have the message, "iCloud encountered an error while trying to connect to the server." This appears on the Mac or iPad. iCloud apps work and sync perfectly on the respective devices. Safari is turned on in System Settings > iCloud. Has this not yet been rolled out worldwide?
MacBook Pro Apple Silicon
extensions1,
Thanks for trying this. Do you have any sort of VPN on your devices? If so disabled and test the site. It's always possible the VPN is preventing a connection.
If that doesn't explain it, there could be an account issue and you should take a deeper dive with the experts at Apple Support.
Have a fantastic day!
Hi, extensions1.
Since you're experiencing this on multiple devices, this leads us to believe it may be related to the network you're connected to. We'd recommend attempting to connect to another completely separate network and see if this issue persists.
For more information on using iCloud.com, check out this article: Sign in and use iCloud.com - Apple Support
Cheers.
Thanks, Michael. No VPN, but there are sometimes connection problems out of the country (links have multiple jumps, then usually go via Singapore) so there can be related problems. Usually a switch to even Personal Hotspot reveals that. I will try another couple of steps related to your suggestions, then look at Apple Support. My thanks for your time.
Thanks for the suggestion. I have tried (and tried again after reading this) on a separate network. I have also tried using the networks at my office. Unfortunately, no success as yet.
unable to login to iCloud on Safari
