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Iphone Stuck on Apple logo

my iphone 12 pro is stuck on logo i tried force restart and update the software through itunes it keeps giving this error when i update it through itunes "can't install the software because it is not currently available from the software update server"

iPhone 12 Pro

Posted on Nov 17, 2022 11:11 PM

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Question marked as Top-ranking reply

Posted on Nov 18, 2022 12:47 AM

Before any iOS / iPadOS update, please do the following

Go to Settings > General, and tap Profiles & Device Management. Tap the iOS Beta Software Profile. Tap Remove Profile, then restart your device --> How to uninstall iOS beta software - Apple Support



VPN or proxy connections might prevent your device from contacting the update servers.



If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.


Try updating iOS after each step.

  • Try to Forget the WiFi network and add it again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable




2 replies
Question marked as Top-ranking reply

Nov 18, 2022 12:47 AM in response to shairali12

Before any iOS / iPadOS update, please do the following

Go to Settings > General, and tap Profiles & Device Management. Tap the iOS Beta Software Profile. Tap Remove Profile, then restart your device --> How to uninstall iOS beta software - Apple Support



VPN or proxy connections might prevent your device from contacting the update servers.



If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.


Try updating iOS after each step.

  • Try to Forget the WiFi network and add it again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable




Nov 18, 2022 12:47 AM in response to shairali12

The progress bar shows installation progress. The amount of time depends on the number of files on the device and whether you're erasing, updating, or upgrading your iOS or iPadOS. This process can take as little as a minute if your device has little or no data or if you're erasing the device.


Apple logo with progress bar after updating or restoring ...

Iphone Stuck on Apple logo

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