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purchase date

why apple can not unable to validate your purchase date.

Posted on Nov 18, 2022 12:06 PM

Best reply

VikingOSX

Community+ 2024

Level 10

111,989 points

Posted on Nov 18, 2022 12:14 PM

If you purchased the device from the Apple Online Store, or the Apple refurbished store, you received an Apple email confirming your purchase and that is the purchase date. Apple cannot confirm purchase dates from non-Apple sources, and you would need to pursue that independently.

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