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My iPhone 12 mini

Won’t download software 15.7.1

says it’s not connected to network

but it is connected to wifi

iPhone 12 mini, iOS 15

Posted on Nov 18, 2022 12:24 PM

Reply
Question marked as Best reply

Posted on Nov 21, 2022 10:12 AM

Hi Aordaz1,


It sounds like you might be having a connection issue with your iPhone and we want to help.


If you haven't already, close the Settings app and restart your iPhone:

Close an app on your iPhone or iPod touch

Restart your iPhone


Try taking these steps to reset network settings and try to get Wi-Fi working with this update again if you continue having trouble:

  1. Go to Settings > General > Transfer or Reset iPhone
  2. Tap Reset
  3. Tap Reset Network Settings


This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.


Reconnect Wi-Fi and try again.


Thanks for using the Apple Support Communities.

2 replies
Question marked as Best reply

Nov 21, 2022 10:12 AM in response to Aordaz1

Hi Aordaz1,


It sounds like you might be having a connection issue with your iPhone and we want to help.


If you haven't already, close the Settings app and restart your iPhone:

Close an app on your iPhone or iPod touch

Restart your iPhone


Try taking these steps to reset network settings and try to get Wi-Fi working with this update again if you continue having trouble:

  1. Go to Settings > General > Transfer or Reset iPhone
  2. Tap Reset
  3. Tap Reset Network Settings


This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.


Reconnect Wi-Fi and try again.


Thanks for using the Apple Support Communities.

My iPhone 12 mini

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