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There are unrecognised phone numbers exist in my Apple ID and I can’t login now.

I can’t login back coz the phone number isn’t mine and when doing the two authentication thing, they just send to the number that I don’t know. Since I change my phone yesterday and the main Apple ID and the apps store Apple ID is different. Now that I am so stuck with those horrible things. I will appreciate if you are able to help me. Thank you

Posted on Nov 18, 2022 5:11 PM

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Posted on Nov 18, 2022 5:43 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

1 reply
Question marked as Best reply

Nov 18, 2022 5:43 PM in response to cal0921

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

There are unrecognised phone numbers exist in my Apple ID and I can’t login now.

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