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What can I do to receive the code when logging on my phone since they stole my iPhone 13pro max?

The had stolen my iPhone 13prox Max and I got myself a 14plus. Now I’m trying to login on my new phone but it sending a code to the one I lost. Therefore I do not have access to it. What can I do ?

iPhone 13 Pro Max

Posted on Nov 19, 2022 4:34 AM

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Posted on Nov 19, 2022 5:23 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

1 reply
Question marked as Best reply

Nov 19, 2022 5:23 PM in response to gilberte275

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

What can I do to receive the code when logging on my phone since they stole my iPhone 13pro max?

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