since installing Ventura my Brother MFC-J5330DW will not scan

installed Ventura 13.01 and now cannot scan on my Brother MFC-J5330DW over WiFi.


iMac 27″ 5K, macOS 13.0

Posted on Nov 19, 2022 8:40 AM

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Question marked as Top-ranking reply

Posted on Nov 19, 2022 9:22 AM

I am sorry you are having scanner problems. If you will bear with me, I will offer some things to consider which may be useful. Whenever we install an operating system upgrade or some OS updates, printers and scanners will often stop working. Then a new OS compliant software must be installed. Experience has shown that many printer/scanner manufacturers are very slow to provide updated software. What you can do is to thoroughly check the vendor's web site for updated compliant software that works. If none is available, then you should ask when it will be released. If that doesn't work, you can try scanning using Apple's Image Capture app. It will scan, but is not full featured. Another alternative is to download and try the full featured scanner software from VueScan. You can try it for free. It will show a watermark until you purchase it. I bought it and can recommend it. I have no association with VueScan. Good luck.

VueScan Scanner Software for macOS Catalina, Windows 10, and Linux


5 replies
Question marked as Top-ranking reply

Nov 19, 2022 9:22 AM in response to 71snikta

I am sorry you are having scanner problems. If you will bear with me, I will offer some things to consider which may be useful. Whenever we install an operating system upgrade or some OS updates, printers and scanners will often stop working. Then a new OS compliant software must be installed. Experience has shown that many printer/scanner manufacturers are very slow to provide updated software. What you can do is to thoroughly check the vendor's web site for updated compliant software that works. If none is available, then you should ask when it will be released. If that doesn't work, you can try scanning using Apple's Image Capture app. It will scan, but is not full featured. Another alternative is to download and try the full featured scanner software from VueScan. You can try it for free. It will show a watermark until you purchase it. I bought it and can recommend it. I have no association with VueScan. Good luck.

VueScan Scanner Software for macOS Catalina, Windows 10, and Linux


Jan 11, 2023 3:16 AM in response to dmscha

Hi,

I had the same problem. First I removed the printer in settings (printer&scanner) and then I reinstalled the printer (add Printer, Scanner or Fax...). After reinstalling i have now the driver version 3.0 (Brother MFC-J5330DW-AirPrint

) befor reinstalling it was 2.0.


Scanner works fine now. I hope this solution is helpful.

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since installing Ventura my Brother MFC-J5330DW will not scan

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