Wallet not syncing

Question

Level 1

4 points

Wallet not syncing

I have an iPhone 11 and and an I watch 4. They have been synced successfully until September 13 .When I use the Apple Cash card in the wallet on the Iphone the I watch keeps track of all purchases beautifully but nothing shows up on the iPhone since September 13. Both are up-to-date on the software. The card keeps the correct balance on the iPhone and on the I watch just no purchases show up on the iPhone since September 13.

Posted on Nov 19, 2022 10:10 AM

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Answer 1

Best reply

WinsC1

Community Specialist

Nov 21, 2022 4:04 PM in response to PY51

Hey PY51,

We'd recommend reviewing the information in this article as it provides your options for viewing your transaction history: See your Apple Card spending history - Apple Support

"See recent purchases

On your iPhone, open the Wallet app. If you use Apple Card Family, you can see who made the purchase.
Tap Apple Card, then tap a transaction under Latest Transactions. To see older transactions, scroll down and tap a month, then tap a transaction.
Tap the transaction again to see details."

If that's not working as expected, we'd recommend contacting Apple Support here: Apple Support

Thanks!

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