Someone broke in my home and stole one of my Apple phones. Now they have hooked my iPhone 13 pro max to a MacBook and keep controlling my phone and deleting my iCloud. Can I stop them and possibly track the Mac book?

Can I lock my Apple ID account?

iPhone 13 Pro Max

Posted on Nov 19, 2022 10:58 AM

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Nov 19, 2022 11:25 AM in response to Castle0673

You should consider changing your Apple ID password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      *


Personal Safety User Guide


Security and your Apple ID.   *


Checklist: If you want to see if anyone else has access to your device or accounts  *


 Apple ID Password Change.  -


ASC YouTube for How to reset your Apple ID password


You can change your Apple ID email address on your current Apple ID so you retain access to your data and prior purchases. Note the restrictions in the article.


Apple ID Name Change.  * 


Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication   *


Two Factor Authentification availability.   *


2 Factor Authentication - How to generate a recovery key.  *


Apple ID - Using app-specific passwords.   *


Apple ID - Two Step Verifications FAQ    *


To track the MacBook, have you tried using iCloud.com/Find My Phone? See the articles below for options you can try.


Find My Phone - Lock and track your device using Lost Mode.  * 


Find My Phone - If your device is lost or stolen. *

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Someone broke in my home and stole one of my Apple phones. Now they have hooked my iPhone 13 pro max to a MacBook and keep controlling my phone and deleting my iCloud. Can I stop them and possibly track the Mac book?

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