Google Maps Voice Prompt Not working on iOS 16 and Car Play

Greetings:


After updating to iOS 16, I am getting the error in the picture below, every time I try to do voice search on Google Maps on Car Play. Voice search only works when I try a second time or I have the Google Maps app on my iPhone. Anyone else with this problem? I am having it on any car I test it with. The message is "Didn't quite hear that. Where do you want to go today?"


Iphone 13 Pro

iOS 16.1.1

Google Maps ver. 6.44

Mazda CX5 2019

Hyundai Veloster N 2019



Thanks,


Everett

iPhone 13 Pro

Posted on Nov 19, 2022 8:07 PM

Reply
6 replies

Nov 22, 2022 8:43 AM in response to Everettus

Hello Everettus,


You've walked through great steps to isolate the issue. To confirm, are you noticing if this happens when using Siri for other apps or only when asking for directions in Google Maps? If the issue is specific to Google Maps, you'll find the steps listed below helpful in reaching a resolution. You'll also find these steps outlined in the following article. While the title of the article references a different issue, we can assure you that these steps are relevant.


  1. "Force the app to close."
  2. "Restart your iPhone."
  3. "To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
  4. Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."

 

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


 Have a great day!

Dec 1, 2022 7:46 AM in response to Everettus

Everettus,


We appreciate you trying those steps out. We recently released a new version of iOS, 16.1.2. This installs feature enhancements and bug fixes that can resolve issues like this. This shows how to back up and update if you need it: Update your iPhone or iPad


If this continues to occur after updating and only this app is affected, then the app developer would be the best equipped to investigate this behavior further. Reach out using this article: How to contact an app developer


Cheers!



Dec 16, 2022 11:04 PM in response to Ben_Z1

Seems again Apple released it's updates without checking it works with google maps on Carplay first. I know you don't like each other but its us your customers that are having to suffer!

Google maps is my goto preference in the car purely because I like realistic satellite imagery of my surroundings.


voice search is virtually useless again and many features are very laggy. I have red icon on the phone app which would normally indicate a voicemail but are is no voicemails.


Latest update 16.1.2 has made no difference to the issues that the new 16 brought with it!

Please sort it out Apple!!!

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Google Maps Voice Prompt Not working on iOS 16 and Car Play

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