Visual Voicemail not working

VoiceMail (Visual / Normal) is a Carrier Specific feature. Contact your Carrier (Cellular Service Provider), the agency that issued the SIM / eSIM to you.

I've been on the phone with AT&T support for hours, doing the same thing over and over. She clearly didn't know what visual voicemail is, and kept telling me how to access voicemail the old way. This has happened once or twice over the years and someone at AT&T had a fix, but that was ages ago. I can't find anything online either. I've done all the normal stuff, too.

I tried everything over several days. Something finally worked - don't ask me what it has to do with it, but it worked instantly:

Settings-> General -> Date & Time ->Toggle On "Set Automatically". Go back to phone app and check voicemail. Good luck!

I hope this works for you, too!

..aboovaaj..

Well, that's apparently not a workable solution.

And their reference continues to suggest that

Visual Voicemail (& other Voice mail) is Carrier

based: ~So if your cellular carrier can't do that

then you're Sadly.Outta.Luck.

Perhaps to revisit the original article to see IF

any newer clues, to 'additional' content, help?

Check your voicemail on iPhone - Apple Support

//support.apple.com/guide/iphone/check-voicemail-iph3c99490e/ios

[Not certain if I've ever gotten Voice Mail or Visual VoiceMail so far.]

Can't say as I'd miss it; either way. ~ Another item to worry about?

• iPhone User Guide - [Table of Contents] Apple Support

//support.apple.com/guide/iphone/toc (way much at once)

{..IF you download the guide from Apple Books (where available), you

can read it ~ even when iPhone isn’t connected to the internet..}

..For my simpler needs, a "campfire & damp cloth" may be quite refreshing..

Downwind, smoky fires can have added effects: eye-water encouragement.

Just tried to reference Visual/Voicemail in 'Table of Contents' iPhone Guide

~ and re-found exactly what I'd previously already first found and read!

• Product Feedback - Apple

//www.apple.com/feedback/

A suggestion if 'smoke signals' are too antiquated: Leave Feedback w/ Apple.

..Figure out ahead, out how to address this built-in feature's shortcomings..

Look under hardware, and software; to find best match for submitting this.

Maybe a lot of people did leave feedback. This update just released.

We have the problem on a new iPhone 14 Pro. Spent two 2+ hour sessions with senior level tech support and engineers at AT&T. They determined that the service is working fine on their end and that it must be an issue with the iPhone or iOS software. Seems like the issue must be the iPhone as it works fine on my iPhone 11 which is in the same AT&T account.

Please read the entire entry above. I did contact the carrier and they determined that their end was set up properly!

Yep same…. Only with Telstra here in AU. We got 2 iPhone 14 Pros.. 1 for me and 1 for my wife. Converted from card SIM to eSIM. Used the migration assistant and everything worked ok. Visual Voicemail worked great on bit old devices (12Pro and 11).

My new 14 Pro works fine. My wife’s does not. Visual voicemail does not connect and we can see all her old Voicemails as of 9 Jan when we did the migration. Have tried all the tips I can find and nada. Voicemail at the carrier level is fine …. But the iPhone has lost the plot. Also getting the 1035 error when trying the update the greeting.

As this is my wife’s device…. I REALLY need to get this fixed to preserve household bliss…..currently running 16.3…. Last thing we can try now it’s to contact the carrier and see if they can reset her voicemail account.

Yes, as above, your carrier needs to fix the issue on their end.

I got this fixed by:

1. Calling Apple, at (800) 275-2273, to walk through troubleshooting steps including removing my VPN and doing a Network Reset. This removed visual voicemail from my phone completely, so I was told to call my carrier to take over.
2. Called Verizon technical support, at (800) 837-4966, and they walked through resetting my voicemail. They said 99% of the time it worked, but in this case it didn’t. They routed me to advanced technical support.
3. Talked to Verizon advanced tech support. They went through the process of “reprovisioning” my voicemail by telling me to turn my phone off, while they did it, and turn my phone on 15 minutes later. When I turned my phone back on, 15 minutes later, everything worked great and all visual voicemail reappeared that was previously hidden.

hope that helps.