iPhone Mail log in problem

hello Dear Sir / Madam,

i wanna add my google account in Mail section from setting, when i write my email then i cant go to next step to add password

[Edited by Moderator]

iPhone XS, iOS 16

Posted on Nov 20, 2022 4:55 AM

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Posted on Nov 20, 2022 10:31 AM

Possibly you have Two Step Verification turned on in the Google Account. Check with Google support or web search how to to that, ie what password to use in Mail app

I suggest this link but cannot verify its authenticity

https://apple.stackexchange.com/questions/142040/how-to-connect-ios-mail-app-to-gmail-with-two-step-verification

14 replies

Nov 21, 2022 1:02 AM in response to danyar292

The email address was found, so that is not the probem.

It cannot get to asking for password so password is not the problem.

I don't know what the problem is unless you have a management on the phone by a company or school.


Turn off Screen Time

Force restart the phone


If that does not work you will need to do something drastic like restoring the phone to factory settings and trying again.

Back up first

Nov 21, 2022 1:33 AM in response to danyar292

You csn Backup, restore to factory, maybe set up without restoring the backup and test Mail at that point,, then restore from the backup:-

(If the phone ever needs attention you will have to do this anyway)

If you can import your media to Photos or iTunes in a computer and copy important documents to a cloud server it will give you some resilience in case the restore from backup fails, or you need to ditch the backup and start as new. 

See here for the resources you need. Allow a couple of hours:

(1)          How to back up your iPhone, iPad, and iPod touch - Apple Support

(2)          Restore your iPhone, iPad, or iPod to factory settings - Apple Support

(3)          Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

 

If the problem remains then do step (2) again but set up as new without restoring any backup.

 

 If it fixes it then it is probably a rogue app or setting.

 


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iPhone Mail log in problem

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