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iPhone not switching on

iPhone not switching on and not charging


iPhone 13 Pro Max

Posted on Nov 20, 2022 7:52 AM

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Question marked as Best reply

Posted on Nov 20, 2022 7:59 AM

If you already tried (to no avail) ALL the steps provided in these two support articles:--> If your iPhone or iPod touch won't charge and/or:--> If your iPhone won't turn on or is frozen, it might be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Best reply

Nov 20, 2022 7:59 AM in response to tyeshaw97

If you already tried (to no avail) ALL the steps provided in these two support articles:--> If your iPhone or iPod touch won't charge and/or:--> If your iPhone won't turn on or is frozen, it might be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

iPhone not switching on

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