My account has been hacked by someone from Poland,my IP read that am located in Poland and some of my app accounts when am loging in it turn into Polish languege un expectedly even the location has been restricted i cant change or delete location,please advice me what to do about this matter am disturbed.
iPhone 11 Pro Max, iOS 15
For the location, have you checked Settings/Screen Time for any restrictions?
You should consider changing your Apple ID password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.
Link to contact Apple Support in the article.
Apple ID has been compromised. *
Checklist: If you want to see if anyone else has access to your device or accounts *
ASC YouTube for How to reset your Apple ID password
You can change your Apple ID email address on your current Apple ID so you retain access to your data and prior purchases. Note the restrictions in the article.
Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.
What to do after you change your Apple ID or password - Apple Support * I suggest doing this before you change your Apple ID or password.
Apple ID -Two-factor authentication *
Two Factor Authentification availability. *
2 Factor Authentication - How to generate a recovery key. *
Apple ID - Using app-specific passwords. *
For the location, have you checked Settings/Screen Time for any restrictions?
You should consider changing your Apple ID password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.
Link to contact Apple Support in the article.
Apple ID has been compromised. *
Checklist: If you want to see if anyone else has access to your device or accounts *
ASC YouTube for How to reset your Apple ID password
You can change your Apple ID email address on your current Apple ID so you retain access to your data and prior purchases. Note the restrictions in the article.
Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.
What to do after you change your Apple ID or password - Apple Support * I suggest doing this before you change your Apple ID or password.
Apple ID -Two-factor authentication *
Two Factor Authentification availability. *
2 Factor Authentication - How to generate a recovery key. *
Apple ID - Using app-specific passwords. *
Hello Eric,
Am back again the main issue is in iTune where I have tried changing location in the settings but the system is telling me I am not allowed to change the location at now.
My question is who locked this location from the location of device to iTune and what was the intention for that?
Please Eric assist me I have set my device location is on now.
Thanks in advance,
Fred.
Thank you Eric for the guidance after working on the information you have shared with me i will get back to you.
Have a good day,
Cheers.
Hi Eric,
Thanks am sorted but after a struggles proud of you.
Fred.
You are welcome.
My account has been hacked
