Please unlock my Apple Pay

Posted on Nov 20, 2022 1:24 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2022 1:49 PM

Hi MATTHEWGEILING,


You started from a great resource: If your Apple Cash account is restricted or locked

Regarding the issue, if the information below found in the same article doesn't resolve your issue you'll want to reach out to Apple Support directly to further assist.


"If your Apple Cash account is restricted


Your account may be restricted if your identity verification fails multiple times, if there are multiple accounts tied to the same social security number, or if there's suspected fraud on the account. If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases with Apple Pay. You can't send or receive money, or add money to your account.


If your account is restricted and there are no instructions provided, contact Apple Support."


To contact Apple Support directly use the links below.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Best.

1 reply
Question marked as Top-ranking reply

Nov 22, 2022 1:49 PM in response to MATTHEWGEILING

Hi MATTHEWGEILING,


You started from a great resource: If your Apple Cash account is restricted or locked

Regarding the issue, if the information below found in the same article doesn't resolve your issue you'll want to reach out to Apple Support directly to further assist.


"If your Apple Cash account is restricted


Your account may be restricted if your identity verification fails multiple times, if there are multiple accounts tied to the same social security number, or if there's suspected fraud on the account. If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases with Apple Pay. You can't send or receive money, or add money to your account.


If your account is restricted and there are no instructions provided, contact Apple Support."


To contact Apple Support directly use the links below.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Best.

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Please unlock my Apple Pay

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