I just got an iPhone 14 after having an Android for years. The Fitbit app screen won't rotate so I can see the details better, and I've tried turning the Portrait Mode Lock on and off. Also, I can't use touchscreen in the Sleep section to get details by touching the various graph lines, etc. Does the app just not have these functions on iPhones, or am I missing a setting somewhere? Thanks!
iPhone 14, iOS 16
Hi Flotsam49,
Welcome to Apple Support Communities. Since it sounds like this happens with the Fitbit app specifically, it may be best to reach out to the developer directly. If you need help locating contact information for the developer, use the following steps from How to contact an app developer - Apple Support.
"Contact the developer of an iOS, iPadOS, or watchOS app
or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.If you believe this may be unexpected for the app you can also take these steps from If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support to resolve issues since this happens in the Fitbit app only.
"1 Force the app to close. Then open the app to see if it works as expected.
2 Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3 Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4 Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."
All the best.
iPhone 14 and Fitbit app questions.
