iPhone 14 Pro Max cannot focus!

My new iPhone 14 Pro Max cannot focus the camera in ANY app that needs it. Check deposit, barcode reader, Notes scan etc. I was hoping iOS 16.1.1 would fix it but Apple just doesnt care about my $1500 worthless camera.

iPhone 14 Pro Max

Posted on Nov 21, 2022 5:55 PM

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57 replies

Apr 11, 2023 1:29 PM in response to harmk

Oh really? I don't know anything haha just following her instructions, but thank you for the information! Do you know if the minimal Focal distance change can be solved or is that a Hardware issue? Also, I read that this phone has a smaller aperture - would that account for the muddy/not true-to-life color quality?

I posted this to the other forum -- but here is my phone compared with my husbands iPhone 7 Plus. it really illustrates the lack of focus/clarity and also the muddy colors of the 14 pro max.

May 17, 2023 8:57 AM in response to dijonclone

You are submitting complaints in a site apple will never see I just spoke on the phone with a rep. And they said this is the first they have heard about it and complaints and concerns need to be submitted on iPhone - Thank You - Apple

apple.com/feedback

Please go petition you complaints on the focus camera issue on this website I entered hopefully if apple see enough complaints they’ll actually solve the issue in an iOS update

Jul 11, 2023 2:18 AM in response to dijonclone

Can’t focus on anything unless it’s 2-3 feet away while I’m using the camera in any app (other than the native camera app). Restarting has no effect. Downloading most recent software didn’t change anything either. I’ve seen suggestions of contacting the other apps because it’s their programming that doesn’t interface well with the camera. My major concern is Mercari.

Aug 15, 2023 9:39 AM in response to dijonclone

iOS 17 and its getting slightly better… Many apps still cant focus. But there is first few that are able to. Instagram and messenger are working fine with changing lenses to focus but for example whatsapps still not working.. I think its really developers problem and they need to implenet right solution to make everything work.. Its really frustrating that I have iPhone 14 pro that costs about $ 1000 and has been out for about almost year.. At the beginning when i got my 14 pro I thought its new it would get fixed soon.. But i was so wrong.. Cant tell if its completly Apples fault or lack of work from 3rd app developers but somebody not doing their work correctly!!!

Sep 23, 2023 9:55 AM in response to JenEAnders

@JenEAnders

Thank you for your comment. I was seriously considering “up” grading to a 13 from my 14PM, except I want the larger size. Apple discontinued the 13 Plus, Pro, and Pro Max when they released the 14. I was wondering if this issue would show up on older phones when updated. That points to software for sure then.


My camera focuses super sharp on anything about 1/2” away on Macro. I can see tiny fibers in my quilt. But it won’t focus with any other lens or distance. Photo is 1/2” away, macro, very low light.


I really wish I knew if the 15PM cameras are not like this or if they’re the same.

iPhone 14 Pro Max cannot focus!

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