Apps reloading when switching

Question

Apps reloading when switching

Greetings,

My Phone keeps reloading apps even tho I dont want to and I want to know how can stop this?

So for example, I can be on Instagram for 5 minutes and scroll. And then I open another app (without force shutting down Instagram). I continue to be on the other app for 5 minutes and switch back to Instagram. As soon as I open it, the page reloads and I lose pace of where I was. I now have to scroll like a maniac to find and continue from where I was before it reloaded.

I have iPhone background refresh in general > settings turned off, yet it continues..

iPhone 13 with iOS 16.1

iPhone 13 Mini

Posted on Nov 21, 2022 11:44 PM

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Answer 1

Top-ranking reply

Eric_G1

Community Specialist

Nov 24, 2022 4:10 PM in response to Ramjarfromswe

Ramjarfromswe,

The latest version of iOS is currently iOS 16.1.1, updating can help ensure the device is using the latest available fixes/improvements: Update your iPhone or iPad - Apple Support

1. Back up your device using iCloud or your computer.

2. Plug your device into power and connect to the internet with Wi-Fi.

3. Go to Settings > General, then tap Software Update.

4. If you see more than one software update option available, choose the one that you want to install.

5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.

Be sure to also check for any available updates for your apps in the App Store, as that'll ensure they have the latest improvements applied as well.

If it persists, you may try manually closing the available apps, restart the device, and see if it still happens after this quick refresh of the device: Close an app on your iPhone or iPod touch - Apple Support

Cheers.

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Answer 2

Vero_F1

Community Specialist

Nov 23, 2022 3:01 PM in response to Ramjarfromswe

Hi Ramjarfromswe,

If an app is not working as expected, you can follow If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open. This resource contains the following 4 steps:

Close and reopen the app
Restart your device
Check for updates
Delete the app, then redownload it

Take care.

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Answer 3

KMB_12

Community Specialist

Nov 27, 2022 10:52 AM in response to Ramjarfromswe

Hello Ramjarfromswe,

We've tested this on our end and it appears to be expected behavior. If you have additional questions, we suggest that you reach out to the app developer for further assistance.

How to contact an app developer - Apple Support

Thanks for using Apple Support Communities.

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Answer 4

Nov 24, 2022 3:56 PM in response to Vero_F1

Hello Vero,

Thank you for your reply.

My issue is not just with one app, its with most of the apps eg. Instagram, TikTok, Facebook and so on.

My issue must be related to a setting that needs to be changed perhaps or does it have anything to do with the RAM memory?

Or maybe this is a malfunction in iOS 16?

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Answer 5

Nov 26, 2022 7:04 PM in response to Eric_G1

Hi Eric,

Thank you for your reply.

I did the update but still the same thing :/ Surely there has to be a settings adjustment to be made so that this issue dissapears?? Or whats the issue, why is this happening?

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Apps reloading when switching

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