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Why does my wallpaper photo disappear?

Why does my wallpaper photo disappear and go black for no reason?

iPhone XS, iOS 16

Posted on Nov 22, 2022 9:31 AM

Reply
18 replies

Nov 23, 2022 6:08 PM in response to NEgal30

Hello NEgal30,


We would like to see how we can help you with your Wallpaper not working as expected. If you change it to a new photo, does the issue return? Which iOS version are you currently running? Go to Settings > General > About for the version. Do you use Do Not Disturb during bedtime? If so, this would explain the issue. Check out this link for more information: Use Bedtime to track your sleep on your iPhone - Apple Support


Cheers!

Dec 1, 2022 2:13 PM in response to eesherry

I agree with you. I have had the same Lock Screen picture for 9years with no issues and do not have bedtime set up so it is definitely a bug with IOS 16.1.1 . Why it allows the picture to appear and then makes the screen go black a few minutes later is strange , and also why it only affects some people also strange. My wife has the exact same phone and is not having this problem. Come on Apple fix this it is quite annoying.

Dec 4, 2022 7:32 PM in response to Frustrate159

It seems the update to to 16.1.2 was a temporary fix and it has now after 2 days reverted to the black screen again. This is very frustrating having had the same picture for 10 years! If isn’t broken don’t fix it Apple! Also if you make changes make sure they work befor releasing the update! Apple never used to do this. So very disappointing that their attention to detail has slipped!

Jan 15, 2023 4:39 PM in response to AaronWm

Change it to a new picture then change it back . Unfortunately it will still happen, but you can switch from the new back to the old, and it will be good for a while and then you have to do it again and again and so on. It is very frustrating if you want to keep your old pictures! Why don’t they fix it ? Why did they change it? We will never know until that happens…..

Why does my wallpaper photo disappear?

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