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How to remove com.symantec.ms.systemextension?

This question has been asked and solved but the solution did not work for me. I am running Ventura on an iMac. My machine starts very slow. Running Etrecheck Pro, I am told that I have multiple anti-virus programs running. I have previously installed Bitdefender as well as Norton. I used their uninstall programs, yet there are filed left. I was able to identify the following persistent System Extension files:


The "solution" said to log into recovery mode, turn off SPI, reboot and then in terminal enter "systemextensionsctl" This comes back as invalid. I then tried "systemextensionsctl uninstall" still invalid.


How can I remove these two files?


MacBook Pro 15″, macOS 10.13

Posted on Nov 22, 2022 10:19 AM

Reply
Question marked as Best answer
Joemac8 wrote:

This question has been asked and solved but the solution did not work for me. I am running Ventura on an iMac. My machine starts very slow. Running Etrecheck Pro, I am told that I have multiple anti-virus programs running.

I have previously installed Bitdefender as well as Norton.

I used their uninstall programs, yet there are filed left. I was able to identify the following persistent System Extension files:
https://discussions.apple.com/content/attachment/313059d5-9229-40b9-aa3e-e5b0f308275a

The "solution" said to log into recovery mode, turn off SPI, reboot and then in terminal enter "systemextensionsctl" This comes back as invalid.

I then tried "systemextensionsctl uninstall" still invalid.

How can I remove these two files?



What I read is your command line is incomplete...and would need to include <teamId> <bundleId>;



For your third party app(s)


If in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates/uninstaller


Contact a third-party vendor - Apple Support

Contact a third-party vendor - Apple Support





Typically third party Anti-Virus does nothing but add issues and compete directly with Apple’s® own built in Security:

Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus/VPN


macOS - Security - Apple macOS - Security - Apple

Apple Platform Security - Apple Apple Platform Security - Apple Support






Posted on Nov 22, 2022 10:52 AM

4 replies
Question marked as Best answer

Nov 22, 2022 10:52 AM in response to Joemac8

Joemac8 wrote:

This question has been asked and solved but the solution did not work for me. I am running Ventura on an iMac. My machine starts very slow. Running Etrecheck Pro, I am told that I have multiple anti-virus programs running.

I have previously installed Bitdefender as well as Norton.

I used their uninstall programs, yet there are filed left. I was able to identify the following persistent System Extension files:
https://discussions.apple.com/content/attachment/313059d5-9229-40b9-aa3e-e5b0f308275a

The "solution" said to log into recovery mode, turn off SPI, reboot and then in terminal enter "systemextensionsctl" This comes back as invalid.

I then tried "systemextensionsctl uninstall" still invalid.

How can I remove these two files?



What I read is your command line is incomplete...and would need to include <teamId> <bundleId>;



For your third party app(s)


If in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates/uninstaller


Contact a third-party vendor - Apple Support

Contact a third-party vendor - Apple Support





Typically third party Anti-Virus does nothing but add issues and compete directly with Apple’s® own built in Security:

Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus/VPN


macOS - Security - Apple macOS - Security - Apple

Apple Platform Security - Apple Apple Platform Security - Apple Support






How to remove com.symantec.ms.systemextension?

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