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Level 1

18 points

Receiving blank e-mails in osx, 12.6.1

Hi there,

I have MacBook Air, iMac and iPhone. Out of 10 e-mails received on MacBook Air, 2-3 will be blank, just a white page or if messages are HTML white box with borders and nothing in the page. At the same time iMac and iPhone display the same messages complete as they should be.

MacBook Air has all upgrades and updates, 12.6.1. It was doing same thing before and after updates. It is very annoying. I have it from early 2015 and e-mail was always working without glitch.

MacBook Air 13″, macOS 10.14

Posted on Nov 22, 2022 11:02 AM

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4 replies

Level 10

85,093 points

Nov 22, 2022 1:53 PM in response to Zack P.

Start by checking in Mail >> Preferences and Privacy Tab

The untick any or ALL boxes in the below image

This part of the Apple Security to guard against images having embedded things that may compromise the User Privacy

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Level 1

18 points

Nov 22, 2022 11:44 PM in response to PRP_53

Everything in that tab un-checked already. Doesn't help.

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Level 1

18 points

Nov 23, 2022 11:16 AM in response to Zack P.

I couldn't take it any more and deleted HD, loaded fresh Monterey and this issue disappeared.

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Level 10

85,093 points

Nov 23, 2022 1:36 AM in response to Zack P.

This User experienced a similar issue with Mail though, in their case using Ventura.

Refer to below link

How do I prevent my email needing my inte… - Apple Community

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Receiving blank e-mails in osx, 12.6.1

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