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iPhone 13 does not show full screen

Unable to see full screen on some games

iPhone 13, iOS 16

Posted on Nov 22, 2022 12:44 PM

Reply
Question marked as Best reply

Posted on Nov 24, 2022 9:36 AM

Hi MaryFletcher,


Thank you for using the Apple Support Communities! You mentioned this was specifically occurring in a game app. Let's try the following steps that may help:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2.  Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

Hope this helps!

Have a great day.


11 replies
Question marked as Best reply

Nov 24, 2022 9:36 AM in response to MaryFletcher

Hi MaryFletcher,


Thank you for using the Apple Support Communities! You mentioned this was specifically occurring in a game app. Let's try the following steps that may help:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2.  Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

Hope this helps!

Have a great day.


Nov 24, 2022 3:14 PM in response to MaryFletcher

Hello ~ Is this just happening with specific apps? If so use the link that one of our Community Specialist *Trish313* pointed out by clicking qon it and reaching out to that App developer. One other question does the app need to be updated? You can click on this link for some helpful information…


How to manually update apps on your Apple device - Apple Support


Also I find that a forced restart may also help…


Force restart iPhone - Apple Support


Hope some of this helps. Post back and let me know.


~Katana-San~



iPhone 13 does not show full screen

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