Can't log into instagram on Mac desktop computer
Instagram won't recognize my computer as safe, and will not let me log in. 2FA messages are no longer being sent; it's like they're locking me out in every browser I've tried. HELP!
iMac 21.5″
Instagram won't recognize my computer as safe, and will not let me log in. 2FA messages are no longer being sent; it's like they're locking me out in every browser I've tried. HELP!
iMac 21.5″
Hi Colelisa, We appreciate you reaching out to us. We understand that you are experiencing issues logging in to Instagram on your iMac.
We’d like to gather additional details that may help us be in a better position to assist you. It sounds like you've already tried multiple browsers, is that correct?
If yes, let’s check if the issue persists when signed in on a different user account.
The article below can help if you do not have any other user account to test with.
Set up users, guests, and groups on Mac
If you are experiencing the issue when signed in on a different user account, please check if the issue persists while on safe mode.
Safe mode may help determine if the issue caused by some third-party software.
Performing this step may help resolve the issue, or further isolate the issue.
Below is an article to help guide you through the process.
How to use safe mode on your Mac
If possible, please try to check if the issue persists on a different computer, on a different network.
Performing this step will help isolate the issue.
If you continue to experience the issue on a different computer and a different network, the issue is likely account-related.
If that is the case, please reach out to Instagram for further assistance.
Take care!
Hi Colelisa, We appreciate you reaching out to us. We understand that you are experiencing issues logging in to Instagram on your iMac.
We’d like to gather additional details that may help us be in a better position to assist you. It sounds like you've already tried multiple browsers, is that correct?
If yes, let’s check if the issue persists when signed in on a different user account.
The article below can help if you do not have any other user account to test with.
Set up users, guests, and groups on Mac
If you are experiencing the issue when signed in on a different user account, please check if the issue persists while on safe mode.
Safe mode may help determine if the issue caused by some third-party software.
Performing this step may help resolve the issue, or further isolate the issue.
Below is an article to help guide you through the process.
How to use safe mode on your Mac
If possible, please try to check if the issue persists on a different computer, on a different network.
Performing this step will help isolate the issue.
If you continue to experience the issue on a different computer and a different network, the issue is likely account-related.
If that is the case, please reach out to Instagram for further assistance.
Take care!
Can't log into instagram on Mac desktop computer