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How do I update my apps. When I try to do it manually it keeps saying my password is wrong and when I click ‘forget password’ it keeps showing the Apple ID of the past owner when I’m logged into my Apple ID on the App Store app. How do I fix this?

iPhone 11, iOS 16

Posted on Nov 22, 2022 6:55 PM

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Question marked as Top-ranking reply

Posted on Nov 22, 2022 7:52 PM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *

1 reply
Question marked as Top-ranking reply

Nov 22, 2022 7:52 PM in response to 0nlyCC

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *

How do I update my apps. When I try to do it manually it keeps saying my password is wrong and when I click ‘forget password’ it keeps showing the Apple ID of the past owner when I’m logged into my Apple ID on the App Store app. How do I fix this?

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