You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My ipad wont charge or if it does it is extremely slow. I did a Force restart but that does not seem to work most times. Seldom get the lighting bold showing it is charging. Any ideas what is happening?
[Re-Titled by Moderator]
iPad, iPadOS 15
These support pages should help with troubleshooting battery and charging issues:
Charge and monitor the iPad battery - Apple Support
If your iPad won't charge – Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W or greater to reliably charge. 5W Power Adapters intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow.
Be aware that many computer USB ports cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).
If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):
These support pages should help with troubleshooting battery and charging issues:
Charge and monitor the iPad battery - Apple Support
If your iPad won't charge – Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W or greater to reliably charge. 5W Power Adapters intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow.
Be aware that many computer USB ports cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).
If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):
Try other known good, compatible power/charging cables and/or other known good 18 or 20W power/charging adapter blocks to test for current cable and/or power/charging block failures.
Power/charge cables and/or power/charge adapter blocks can AND DO fail at any time for any reason.
If no spare power/charging cables or power/charging adapter blocks or NO joy on getting this iPad charging, you can purchase new cables and power/charging blocks from your nearest, “local” Apple Store location or from Apple's own Website.
OR
Purchase new, third party Apple MFi ( Made for iOS devices ) certified power/charging cable and adapter block, from online retail, mobile device sellers, to test with, in order to determine that your existing power/charging cables and adapter block is bad/faulty.
OR, if no success with brand new power/charging cables and/or power/charging adapter blocks,
You may need to use the “Get Support” link, in the top, black menu bar at the top far upper right hand corner of every Apple Support Community Webpage, and make an appointment for your nearest, local Apple Store and bring your iPad and charging cable and adapter block, to the appointment, for Apple employees to test/diagnose and options presented to you.
Best of Luck to You!
Thanks, currently working the problem with the apple support team. I did try other charging blocks and cords, including my wifes charging cable and block, no luck with that. So I am trying to download an update to ios 16 but I got the download but not enough battery to install it. So hoping that it will charge while turned of, sometimes it does. Then I will install the update to see what happens. They did a hardware diagnosis but that showed no issues and suggested i do the update to see if that works. Going to look at the charging port with magnification maybe there is debris in there. Thanks for the suggestions.
My iPad won't charge
