iCloud restoring and backup

After the newest update, I had deleted a work email on my mail accounts that I've had for more than a few years. When I had deleted that, all my newer contacts disappeared and all my new job contacts disappeared!! I'm freaking out. I now only have my old contacts like from 5 years ago. I tried the iCloud website to restore them. Doesn't work. Can someone please help me!

iPhone 12, iOS 16

Posted on Nov 22, 2022 8:21 PM

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Question marked as Top-ranking reply

Posted on Nov 24, 2022 12:43 PM

Hello Drizzidee,


It sounds like you tried to restore your missing contacts by attempting to restore iCloud contacts, using these steps: If you accidentally deleted your calendars, bookmarks, or contacts from iCloud - Apple Support This would only work if you were syncing these contacts with iCloud.


Given the situation, you removed your work email account on the iPhone, and then these issues with contacts started to happen. We'd say that your contacts were synced with that work email account and not through iCloud.


In order to solve this, you'll need to add back that other email account on your iPhone: Add an email account to your iPhone, iPad, or iPod touch - Apple Support When you set it up, make sure to select 'Contacts' so it syncs those contacts back to the iPhone.


Wishing you well, take care.

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Question marked as Top-ranking reply

Nov 24, 2022 12:43 PM in response to Drizzidee

Hello Drizzidee,


It sounds like you tried to restore your missing contacts by attempting to restore iCloud contacts, using these steps: If you accidentally deleted your calendars, bookmarks, or contacts from iCloud - Apple Support This would only work if you were syncing these contacts with iCloud.


Given the situation, you removed your work email account on the iPhone, and then these issues with contacts started to happen. We'd say that your contacts were synced with that work email account and not through iCloud.


In order to solve this, you'll need to add back that other email account on your iPhone: Add an email account to your iPhone, iPad, or iPod touch - Apple Support When you set it up, make sure to select 'Contacts' so it syncs those contacts back to the iPhone.


Wishing you well, take care.

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iCloud restoring and backup

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