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Why hasn’t apple fixed the news crashing issue on the iPad yet. I have tried fixing with everything I have read and nothing works. This doesn’t happen on iPhone, just the iPad!!! Very frustrating! Apple, you can’t; do better than this!!
iPad Pro, iPadOS 16
Clearly you have a problem with the News App on your iPad. While there have been some reports of problems, for the majority of iPad Users the News App is working without issue under iPadOS 15.7.1/16.1.1.
Venting your frustration here to Apple is somewhat pointless… as Apple will not see your comments. Contributors here are all end-users, just like you. Apple neither monitor nor participate in this technical forum. Apple do invite submission of constructive comments, bug reports and feedback via its Product Feedback portal. For iPad and iPadOS:
Returning to your problem, you provide no indication as to what “you have read” - or have attempted in resolving the problem. For single Apps that unexpectedly quit or crash, all that is usually required is to delete the offending App, then perform a forced-restart of the iPad, and finally reinstall the App:
Clearly you have a problem with the News App on your iPad. While there have been some reports of problems, for the majority of iPad Users the News App is working without issue under iPadOS 15.7.1/16.1.1.
Venting your frustration here to Apple is somewhat pointless… as Apple will not see your comments. Contributors here are all end-users, just like you. Apple neither monitor nor participate in this technical forum. Apple do invite submission of constructive comments, bug reports and feedback via its Product Feedback portal. For iPad and iPadOS:
Returning to your problem, you provide no indication as to what “you have read” - or have attempted in resolving the problem. For single Apps that unexpectedly quit or crash, all that is usually required is to delete the offending App, then perform a forced-restart of the iPad, and finally reinstall the App:
Go to your iCloud in settings. Show all applications using iCloud and turn off Apple News. Close the app and restart. This cleared my crashing problem. I don’t need the news to access the cloud. I can still access the cloud stored stories on my iPhone.
Have tried all suggestions but not this so checked iCloud on iPad. Unfortunately setting was turned off in any case so in my situation did not help. Was also turned off on iPhone which is providing a working News app.
I also have had the same problem with Apple News with my iPad 6. While you can’t easily revert to iOS 16.1, you could still have a chance to downgrade from iOS 16.1.2 to iOS 15. Those who may want to downgrade an iPhone or iPad may need to do so. This work for me. If need more info look up iPhone tricks website.
Also, read that if you deleted your Apple News history before closing the App could help.
On Tuesday 13/12/22 Apple released iOS and iPad OS16.2. Still suffering from the Apple News persistent crashes on my 9.7” iPad Pro (no issues with iPhone) I had nothing to loose so decided to update.
** Working on my theory that as Apple News is supposedly packaged with the OS I first of all uninstalled the News app but did not reinstall.**
**I then installed iPad OS 16.2. The process was faultless but Apple News did not install as part of the process so I accessed it via the App Store.**
Again there is no indication of the version number as with other Apple packaged Apps. I dually reinstalled the News app which was also faultless and on completion opened it. It was slightly slow to load up but then worked without crashing. This was without having my topics set up. Having copied a list of my topics I then populated the app with these half expecting the crashing problem to recur due to my extensive list but am pleased to report it is now working as before OS16.1xx
So I presume a fix is now in place either with the News App and/or the OS update.
@madrich
FYI as requested - after one week I can confirm that I haven’t had a single crash running Apple News on MY iPad Pro 9.7” since applying my fix.
Prior to my remedial action the Apple News app always used to crash occasionally but since OS16 this increased and with OS16.1.1 it crashed persistently and was totally unusable.
Many posts were suggesting the solution was to uninstall the app and then reinstall but this did not work for me.
My suggestion is to uninstall the News app first then install OS16.2. As the OS update did not reinstall the News App I reinstalled it from the App Store - however in the absence of a version number and date it is not known whether this is an updated version or not! However the combined installations have solved the problem for ME.)
Interesting observation but having applied a working fix I can not duplicate this! I do have a UK Supermarket app where it crashes in landscape mode for some actions on the iPad but is fine in portrait mode or on an iPhone. Expect better from Apple apps though.
The Jetsam Reports on the iPad suspiciously, as I reported previously in discussions for v16.1.1 still reference iPhone for the OS version and build even with the latest version:
….. “os_version":"iPhone OS 16.2
"product" : "iPad6,3",
"build" : "iPhone OS 16.2 (20C65)",. !!!
Please keep us posted if the fix (no crashing) is sustained after a week.
Thank you for the update. I have also read recently that if you open the News app vertically it would not crash.
News crashing on ipad
