When person arrives / leaves is disabled?

Question

Domsaurus Author

Level 1

4 points

When person arrives / leaves is disabled?

Hello togehter!

I just configured a HomePod Mini as Home-Central in my Apple Home App.

Now i wanted to add an automation, that my lights turn on after sundown when im at home.

But the options for "when people arrives / leaves" are greyed out.

I also cant turn on persons in other automation options, so there must be something wrong.

I already checked:

Location Services are on

Home App is allowed to use my location (iPhone 13 Pro) when im using the app

System Services -> HomeKit is turned on.

I also checked in the "where is" App that my iPhone is used to get my location.

Since i also own a Apple Watch, iPad and a Macbook Air, i think that maybe causes the problem?

I really dont know how to fix this and its really annoying, cause i bought the HomePod mainly for these features. Can someone help me out pls?

Thank you in advance!

iPhone 13 Pro

Posted on Nov 23, 2022 8:04 AM

Reply

Answer 1

Top-ranking reply

justin_900

Community Specialist

Nov 24, 2022 4:08 PM in response to Domsaurus

Hello Domsaurus,

Welcome to Apple Support Communities!

We want to help you get the most from the Home app so you can create an automation for when you arrive home. Make sure you've completed these steps so the button is available:

"Create an automation based on who’s home

Automate your accessories and scenes to turn on or off when you or a shared user arrives or leaves your home.

To create an automation triggered by location, you and the people you invite to control your home need to turn on Share My Location for the primary iPhone or iPad used to control your home. Go to Settings > [your name] > Find My and turn on Share My Location. Make sure that "This Device" is selected next to My Location.

In the Home app, tap or click the Add button , then select Add Automation .
Choose if you want the automation to occur when People Arrive or when People Leave your home.
To choose a specific person to start the automation, tap or click Information . You can also choose a location and time for the automation. Then tap or click Next.
Select scenes and accessories to automate, then tap or click Next.
To adjust an accessory on iPhone or iPad, touch and hold it. On Mac, click the accessory. To preview the automation, tap or click Test This Automation.
Tap or click Done."

This Apple Support page has the full details: Create scenes and automations with the Home app - Apple Support

We hope this helps to add the automation based on when you arrive home.

Cheers!

Reply

When person arrives / leaves is disabled?

Similar questions