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Ask to buy

My daughter’s iPad stopped sending me notifications for ask to buy. It worked just fine for the past year up til about 4 days ago. Nothing has changed. We both use the same Apple IDs we did when it was set up. It will not even give me the option to approve on her device!! Help!

iPhone 12 Pro Max

Posted on Nov 23, 2022 4:45 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 23, 2022 6:37 PM

Try the suggestions in this document:


If Ask to Buy isn't working - Apple Support



Make sure you haven't disabled notifications.


Sometimes it helps to have the devices involved take a fresh look at settings:

- Try signing out of accounts and back in again.

- Restarting is a simple step that can resolve many unexpected behaviors.


If a problem persists, particularly over several days, try contacting Apple for assistance:


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


"See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Nov 23, 2022 6:37 PM in response to Tenishaj181

Try the suggestions in this document:


If Ask to Buy isn't working - Apple Support



Make sure you haven't disabled notifications.


Sometimes it helps to have the devices involved take a fresh look at settings:

- Try signing out of accounts and back in again.

- Restarting is a simple step that can resolve many unexpected behaviors.


If a problem persists, particularly over several days, try contacting Apple for assistance:


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


"See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


Ask to buy

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