signing in issue's

it keeps saying my password is wrong i just got this computer and it wont let me sign in

MacBook Air 13″, macOS 12.6

Posted on Nov 23, 2022 11:10 PM

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Question marked as Top-ranking reply

Posted on Nov 23, 2022 11:18 PM

You can reset the password for the user account on your Mac by following the steps in this article:

If you forgot your Mac login password



2 replies

Nov 24, 2022 7:22 AM in response to hebaamjaour

Reset Computer Password  for the Administrator Account Password


Intel Computer


1 - Shutdown the computer 


1A - Restart computer and immediately hold the two keyboard combo Command  r 


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


Apple Silicon M1 / M2 Computer 


1 - Choose Apple menu > > Shut Down.


2- Done attempt a Restart to  access this feature. The computer Must be Shutdown and pause before moving forwards 


3 - Press and hold the power button on your Mac until you see “Loading startup options.”


4 - Click Options, then click Continue. 


5 - Top Tool Bar >> Utilities >> Terminal


6 - Type resetpassword as one word and no spaces


7 - Press Return key


8 - Follow the prompts and remember the New Password

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