Ask to buy requests aren’t coming through on my iPhone.

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Ask to buy requests aren’t coming through on my iPhone.

Hi everyone, this has got my head done in now. I have an iPhone 12 Pro max, running iOS 16.1.1. I have set up my daughters (iPhone 7, running iOS 15.7.1) on family sharing. I have parental controls on. One being ‘ask to buy’. For some reason though the requests are t coming through to my phone. Now I have got both phones up to date with the latest iOS. I have tried rebooting, turning off and back on. Nothing works and it’s getting me frustrated. Any help would be greatly appreciated.

Posted on Nov 24, 2022 12:20 AM

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Limnos

Level 10

412,723 points

Nov 24, 2022 5:52 AM in response to Its-coming-home-2022

This article may have a resolution: If Ask to Buy isn't working - Apple Support

Make sure you haven't disabled notifications.

Sometimes it helps to have the devices involved take a fresh look at settings:

- Try signing out of accounts and back in again.

- Restarting is a simple step that can resolve many unexpected behaviors. (Okay, you've tried that.)

If a problem persists, particularly over several days, try contacting Apple for assistance:

Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

"See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support