been using Examplify for 5 months now and all of a sudden after the new update the application doesn't want to open, tried uninstalling and re setup it again but no avail, it will bounce a couple times in the dock then disappear, my Macbook is meeting the minimum requirements on Examplify and I am using an administrator level account, the IT department said it is a known problem with Mac OS, the problem is I need this urgently for school.
MacBook Pro 13″, macOS 13.0
P.Mekhail wrote:
mac os unfortunately are not good for school
I wouldn't disagree with that.
However, this part is incorrect:
the IT department said it is a known problem with Mac OS
Your IT department is wrong. I'll explain in more detail later on. But in general, Apple cannot fix problems with 3rd party products even if they wanted to. Apple has no control over 3rd party products.
To get back to your original issue. You are correct that macOS is going to cause problems for you in school. If you want to use a Mac for school, you have to remember that when a 3rd party product like Examplify states that their product works on a specific version of macOS, you have to stay on that version. I realize that they probably use the term "minimum requirements", but that's wrong. That is a "maximum requirement".
What I mean is that if Examplify says the minimum requirement is macOS 12 "Monterey", then that is what you must use. You cannot update your macOS - not for any reason. No security updates - nothing. If you get malware, so be it. You'll have to live with it until you complete the school work.
And you have to pay very, very close attention. For example, the current Examplify system requirements say:
Mac requirements for Examplify 2.9.2, 2.9.8, and 3.1.2
Big Sur, Monterey, and Ventura
So what's the problem then? Examplify should work, right?
No! It gets back to what your IT department told you. If you Google "exemplify system requirements", you'll notice that there are many, many hits. Most schools have their own web pages. You can only use the version of macOS specified on your school's web page. Most likely, they are using an old version of Examplify. You didn't think your tuition went towards software upgrades did you? No. You have to ask your IT department which version of Examplify and which version of macOS they support. Then, if you upgrade your Mac past what your IT department supports, that's your problem.
P.Mekhail wrote:
mac os unfortunately are not good for school
I wouldn't disagree with that.
However, this part is incorrect:
the IT department said it is a known problem with Mac OS
Your IT department is wrong. I'll explain in more detail later on. But in general, Apple cannot fix problems with 3rd party products even if they wanted to. Apple has no control over 3rd party products.
To get back to your original issue. You are correct that macOS is going to cause problems for you in school. If you want to use a Mac for school, you have to remember that when a 3rd party product like Examplify states that their product works on a specific version of macOS, you have to stay on that version. I realize that they probably use the term "minimum requirements", but that's wrong. That is a "maximum requirement".
What I mean is that if Examplify says the minimum requirement is macOS 12 "Monterey", then that is what you must use. You cannot update your macOS - not for any reason. No security updates - nothing. If you get malware, so be it. You'll have to live with it until you complete the school work.
And you have to pay very, very close attention. For example, the current Examplify system requirements say:
Mac requirements for Examplify 2.9.2, 2.9.8, and 3.1.2
Big Sur, Monterey, and Ventura
So what's the problem then? Examplify should work, right?
No! It gets back to what your IT department told you. If you Google "exemplify system requirements", you'll notice that there are many, many hits. Most schools have their own web pages. You can only use the version of macOS specified on your school's web page. Most likely, they are using an old version of Examplify. You didn't think your tuition went towards software upgrades did you? No. You have to ask your IT department which version of Examplify and which version of macOS they support. Then, if you upgrade your Mac past what your IT department supports, that's your problem.
P.Mekhail wrote:
been using Examplify for 5 months now and all of a sudden after the new update the application doesn't want to open, tried uninstalling and re setup it again but no avail, it will bounce a couple times in the dock then disappear, my Macbook is meeting the minimum requirements on Examplify and I am using an administrator level account, the IT department said it is a known problem with Mac OS, the problem is I need this urgently for school.
third party software—
If in doubt refer to the developers website; Support/Help/FAQ/known issues/compatibility/updates/uninstall:
Contact a third party vendor
Contact a third-party vendor - Apple Support
For technical assistance
The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.1
Keep your Mac up to date - Apple Support
Keep your Mac up to date - Apple Support
P.Mekhail wrote:
Already did that and ended up using a windows device to be able to take the quiz! From my personal experience mac os unfortunately are not good for school
You can submit your Apple Feedback here: http://www.apple.com/feedback
Q - " the IT department said it is a known problem with Mac OS, the problem is I need this urgently for school."
A - This this computer enrolled in a School Administered MDM ( Mobile Digital Management " Service ?
A - If Yes, it would appear the IT Department might be the first place to seek advise for resolutions.
Already did that and ended up using a windows device to be able to take the quiz! From my personal experience mac os unfortunately are not good for school
Examplify stopped working!
