I can not hear out of my headset

Cannot hear from my headset


iPad, iPadOS 15

Posted on Nov 25, 2022 12:22 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2022 12:24 PM

Hello Pena1964,


We see that you've already taken a look at If your headphones don't work with your iPhone, iPad, or iPod touch. If you're unable to hear sound from your headphones after giving the steps in the "Check for debris, damage, or loose connections" and "If you can't hear any sound or if only one side of your headphones works" you'll want to contact the manufacturer for additional support.


"Check for debris, damage, or loose connections

  1. Check for debris in the headphone port on your iPhone, iPad or iPod touch. 
  2. Check your headphone cable, connector, remote, and earbuds for damage, like wear or breakage. 
  3. Look for debris on the meshes in each earbud. To remove debris, gently brush all openings with a small, soft-bristled brush that's clean and dry. 
  4. Firmly plug your headphones back in. If your iOS device has a case, remove the case to get a firm connection. 

If your headphones still aren't working, follow the steps below for your issue."


"If you can't hear any sound or if only one side of your headphones works

  1. Adjust the volume with the volume buttons on your iOS device or use the Volume slider in Control Center on your iPhone or iPad
  2. To see if you need a replacement, try a second pair of headphones. If the second pair works, contact the manufacturer of the initial pair and ask if you need a replacement. If the second pair doesn't work, contact Apple Support."


If these are Apple headphones, contact Apple Support.


Cheers!



1 reply
Question marked as Top-ranking reply

Nov 26, 2022 12:24 PM in response to Pena1964

Hello Pena1964,


We see that you've already taken a look at If your headphones don't work with your iPhone, iPad, or iPod touch. If you're unable to hear sound from your headphones after giving the steps in the "Check for debris, damage, or loose connections" and "If you can't hear any sound or if only one side of your headphones works" you'll want to contact the manufacturer for additional support.


"Check for debris, damage, or loose connections

  1. Check for debris in the headphone port on your iPhone, iPad or iPod touch. 
  2. Check your headphone cable, connector, remote, and earbuds for damage, like wear or breakage. 
  3. Look for debris on the meshes in each earbud. To remove debris, gently brush all openings with a small, soft-bristled brush that's clean and dry. 
  4. Firmly plug your headphones back in. If your iOS device has a case, remove the case to get a firm connection. 

If your headphones still aren't working, follow the steps below for your issue."


"If you can't hear any sound or if only one side of your headphones works

  1. Adjust the volume with the volume buttons on your iOS device or use the Volume slider in Control Center on your iPhone or iPad
  2. To see if you need a replacement, try a second pair of headphones. If the second pair works, contact the manufacturer of the initial pair and ask if you need a replacement. If the second pair doesn't work, contact Apple Support."


If these are Apple headphones, contact Apple Support.


Cheers!



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I can not hear out of my headset

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