I trying to reset my ID but the two factor authentication code keeps going to my old cell phone.. What should I do
I trying to reset my ID but the two factor authentication code keeps going to my old cell phone.. What should I do
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Best reply
Select the “didn’t receive code” link and have the code sent to one of your pre-configured trusted numbers.
Other options are described here:
Get a verification code and sign in with two-factor authentication – Apple Support (AU)