Safari

Hello rtrjmt,

It sounds as though the Amazon website isn't working as expected in Safari on your iPad. If so, you'll want to complete the steps listed below. These steps are specific to resolving any website related issue you may face. You can also find these steps outlined in more detail via the following article.

1. "Connect to a different network
2. Restart your device
3. Clear website data
4. Turn on JavaScript"

If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch

Have a wonderful day!

Hello rtrjmt,

Thanks for trying the troubleshooting. This might be due to zoom features. Try zooming out to see if you get other options: Zoom in on the iPad screen - Apple Support

The troubleshooting article provided earlier also has more troubleshooting: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch

"If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings. If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help."

If it still occurs on on Amazon, contact them for help with their webpage, or try using the app: Amazon Shopping on the App Store

How to contact an app developer - Apple Support

Thanks.