Why won’t iTunes Extras that were files show up with the movie since the upgrades of OS and iOS from movies purchased in 2010 or older?
example. Purchased the entire Harry Potter series when the extras were separate files. That iMac has since died and now on my new laptop, they don’t exist.
Hi JayARoss,
For help with past purchases from iTunes, make sure your computer is authorized with the steps below found in the article here: Authorize or deauthorize your computer for iTunes Store purchases
"How to authorize or deauthorize your Mac
If everything looks good, the resource here has some great steps that are specific to the behavior you're experiencing and can resolve this: If you can't view your iTunes Extras - Apple Support
If you're still unable to locate the content, reach out to Apple Support directly to further assist.
Contact - Official Apple Support
Contact Apple for support and service - Apple Support
Best.
All purchases show on my account on the authorized MacBook and iPad, but the older purchases that had iTunes Extras, the movie is there, the extras aren’t. All newer movie purchases have the extras embedded in the purchase. The older ones were separate files. Nice “bot” reply there ManJor, didn’t even read the post fully.
iTunes Extras on movies that had them as files
