Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Changing old Apple email

An old email associated with Apple ID keeps popping up on my device. How do I get rid of it? It has been deleted from my emails.

Windows, Windows 6

Posted on Nov 25, 2022 4:11 PM

Reply
Question marked as Best reply

Posted on Nov 25, 2022 5:27 PM

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID or password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

1 reply
Question marked as Best reply

Nov 25, 2022 5:27 PM in response to 3Basement

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID or password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

Changing old Apple email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.