Gray send button when trying to send a return response

Using my mom’s iMac 2017, Monterey version 12.6 and when I am sending a response to an email, the return address shows up but “send” button is not operational until I click in the “To” space. Then the “send” button gets darker and is operational. This is a new behavior in email. What is happening? Can it be brought back to the “send” button being operational as soon as the return button is clicked? Is this some kind of new safety measure to prevent sending messages willynilly?

Posted on Nov 25, 2022 5:15 PM

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5 replies

Nov 26, 2022 2:20 PM in response to cincinnatimissmac

Can not duplicate this issue in Monterey 12.6.1 or Ventura 13.0.1


Then have a few suggestions ;


1 - Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues . 


2 - Product Feedback - Apple and make it known to Apple regarding this ongoing issue

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Gray send button when trying to send a return response

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