Billing Problem

1.

If you a problem with your payment method on your account, to resolve the problem you need to check ⤵️

1.

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one. 

• If you want to change your card, add first the new card, then remove the old one.
• or if you use your Apple ID balance, set your Apple ID balance as your default payment.

2.

If your payment method is declined in the App Store or iTunes Store, see -> 

If your payment method is declined in the App Store or iTunes Store - Apple Support

Scroll to:

• How to complete your purchase if a payment failed or was declined
• If you still can't make a purchase

3.

If your Apple ID is locked or disabled

If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support

4.

If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support,  click -> contact Apple Support for help.

2.

If you have a connection problem or access restrictions, check ⤵️

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)

Prevent in-app purchases from the App Store

Prevent in-app purchases from the App Store – Apple Support (UK)

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.

If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

3.

If you want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region - Apple Support (KW)