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iTunes on Apple TV/password

iTunes won't recognoze my password on my apple TV, so I can't play any of my rented movies.
Anyone have a fix for this? I have so far done a power reset and I have de-authorized and re-authorized my computer in itunes store. I want to watch my movies. Family coming for 2 nights. Help please.

27"iMac 2.66GHz intel Core i5, Mac OS X (10.6.3), iPhone 3Gs 32GB Black/iPad wifi+3G

Posted on Aug 14, 2010 12:55 PM

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Posted on Aug 14, 2010 1:28 PM

pputnam wrote:
iTunes won't recognoze my password on my apple TV.......


What password?

Are you referring to the code you enter to pair the tv with itunes.
17 replies

Aug 15, 2010 6:05 AM in response to Winston Churchill

I use an Apple Airport. My firewall is not blocking ports. Recently I changed ISPs.
Now cannot get my AT+T Microcell to work. Firefox also won't work, I get a message about
"the proxy server refusing connections". I am beginning to think this is all connected and part of changing ISPs. Am talking to their tech support now. They are talking about blocked ports on their DSL modem. It's the same modem I was using with the other ISP but different settings apparently. Nope. Now they just told me that my modem is in Bridge mode and would not be causing the issue and I should call Apple. I know that is not going to solve the problem. I guess I'm going to have to change back to the other ISP.

Aug 15, 2010 7:21 AM in response to pputnam

pputnam wrote:
...... Recently I changed ISPs.
Now cannot get my AT+T Microcell to work. Firefox also won't work, I get a message about
"the proxy server refusing connections"............. Now they just told me that my modem is in Bridge mode and would not be causing the issue and I should call Apple.


They're passing the buck, it's there problem, no doubts about it.

Not sure what they are talking about (I'm not sure they know what they're talking about either) when they mention bridge mode, if your Airport is not your primary router, it should be in bridge mode.

Aug 15, 2010 8:59 AM in response to Winston Churchill

I called Apple. They said that my MODEM being in bridge mode does not mean that some things aren't blocked. We solved the Firefox problem by adding DNS. We solved the Apple TV problem by connecting directly to the DSL modem. At that point I had to hang up. But the plan is to reset the network, device by device. He said sometimes you have to do that after switching ISPs. My second AExBS is not connecting to the internet. I am supposed to shut down the network and start up each device one by one. Apple is calling me back tomorrow.

iTunes on Apple TV/password

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