Hotspot

I want to ask why the hotspot is not working on my phone , no hotspot sharing option

Posted on Nov 26, 2022 5:45 AM

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Question marked as Top-ranking reply

Posted on Nov 27, 2022 5:32 PM

Hi Adrianppp,


Thanks for posting in Apple Support Communities! The hotspot feature has to first be enabled by your wireless carrier, so have them check to be sure it's active. If it's active and everything is set up on their end, continue with these steps as they resolve issues with Personal Hotspot:


  1. "Check that Personal Hotspot is turned on in Settings > Personal Hotspot. If you can't find or turn on Personal Hotspot, check that your wireless carrier enabled it and that your wireless plan supports it.
  2. Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot. 
  3. Make sure that you have the latest version of iOS or iPadOS.
  4. On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Transfer or Reset [Device] > Reset, then tap Reset Network Settings."


Find these steps and some additional recommendations in the article If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular).


Hope that helps!

1 reply
Question marked as Top-ranking reply

Nov 27, 2022 5:32 PM in response to Adrianppp

Hi Adrianppp,


Thanks for posting in Apple Support Communities! The hotspot feature has to first be enabled by your wireless carrier, so have them check to be sure it's active. If it's active and everything is set up on their end, continue with these steps as they resolve issues with Personal Hotspot:


  1. "Check that Personal Hotspot is turned on in Settings > Personal Hotspot. If you can't find or turn on Personal Hotspot, check that your wireless carrier enabled it and that your wireless plan supports it.
  2. Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot. 
  3. Make sure that you have the latest version of iOS or iPadOS.
  4. On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Transfer or Reset [Device] > Reset, then tap Reset Network Settings."


Find these steps and some additional recommendations in the article If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular).


Hope that helps!

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