Find my phone goes off randomly

My phone randomly rang saying find my phone was going off last night. It did it 2-3 times that night. I went and changed my apple password and then just now it did it again. Does anyone know what caused this and does it mean my phone was hacked or something like that? I was not using the phone either time nor was I trying to log into any account or anything-one of the times it was charging and the other time I was using it as my remote for my Apple TV

iPhone 13 Pro

Posted on Nov 26, 2022 8:28 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 28, 2022 9:37 AM

Hello Kimerall,


For an issue like this, we'd recommend checking where you're signed in: Check your Apple ID device list to find where you're signed in - Apple Support You only want devices you use to be signed in to your Apple ID. We'd recommend removing other associated devices you no longer wish to have connected to your account, under section, 'Remove a device from the list'.


With that said, we'd also recommend taking these steps to secure your Apple ID: If you think your Apple ID has been compromised - Apple Support


Make sure your Apple ID is secure

Because you use your Apple ID for so many Apple products and services, you should make sure that your Apple ID is as secure as possible. You should be the only person who knows your password and can sign in with your Apple ID. If someone you don’t know or don’t trust can sign in with your Apple ID, your account is not secure.

Your Apple ID might not be secure for the following reasons:

- Someone else created an Apple ID on your behalf, or you’re using an Apple ID that was already signed in when you received your device.

- You’re sharing an Apple ID with family or friends. Your Apple ID is your personal account. If you want to share purchases with a family member, use Family Sharing. With Family Sharing, you can share a calendar, photos, reminders, and more without sharing your Apple ID.

- You don’t recognize the Apple ID that is signed in on your device.

- You shared your password with someone else intentionally or unintentionally. For example, someone else selected your password for you, you told someone your password, or you entered your password on a phishing site.

- You don't have control of the email address or phone number associated with your Apple ID.

- Your password is weak or is compromised.

- You share your devices with someone else, your devices are not protected by a passcode, or your passcode is easy to guess. 

If any of the above are true, you should reset your password as soon as possible and review your account information.


Should you continue to receive these Find My notifications, we'd also confirm these aren't related to sharing locations with a family member or friend: Find people and share your location with Find My - Apple Support


If not, then we'd recommend contacting Apple Support

They'll need to take it from here.


Wishing you well, take care.

1 reply
Question marked as Top-ranking reply

Nov 28, 2022 9:37 AM in response to Kimerall

Hello Kimerall,


For an issue like this, we'd recommend checking where you're signed in: Check your Apple ID device list to find where you're signed in - Apple Support You only want devices you use to be signed in to your Apple ID. We'd recommend removing other associated devices you no longer wish to have connected to your account, under section, 'Remove a device from the list'.


With that said, we'd also recommend taking these steps to secure your Apple ID: If you think your Apple ID has been compromised - Apple Support


Make sure your Apple ID is secure

Because you use your Apple ID for so many Apple products and services, you should make sure that your Apple ID is as secure as possible. You should be the only person who knows your password and can sign in with your Apple ID. If someone you don’t know or don’t trust can sign in with your Apple ID, your account is not secure.

Your Apple ID might not be secure for the following reasons:

- Someone else created an Apple ID on your behalf, or you’re using an Apple ID that was already signed in when you received your device.

- You’re sharing an Apple ID with family or friends. Your Apple ID is your personal account. If you want to share purchases with a family member, use Family Sharing. With Family Sharing, you can share a calendar, photos, reminders, and more without sharing your Apple ID.

- You don’t recognize the Apple ID that is signed in on your device.

- You shared your password with someone else intentionally or unintentionally. For example, someone else selected your password for you, you told someone your password, or you entered your password on a phishing site.

- You don't have control of the email address or phone number associated with your Apple ID.

- Your password is weak or is compromised.

- You share your devices with someone else, your devices are not protected by a passcode, or your passcode is easy to guess. 

If any of the above are true, you should reset your password as soon as possible and review your account information.


Should you continue to receive these Find My notifications, we'd also confirm these aren't related to sharing locations with a family member or friend: Find people and share your location with Find My - Apple Support


If not, then we'd recommend contacting Apple Support

They'll need to take it from here.


Wishing you well, take care.

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Find my phone goes off randomly

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