Why does my fitness app say “try it” and then says “cannot connect”?

Why does my Fitness app say “try it”and then says “cannot connect when I push “try it”?

iPhone 11, iOS 16

Posted on Nov 26, 2022 2:50 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 28, 2022 3:45 PM

Hello MGMis007,


From what you've shared it sounds like you're experiencing issues using Fitness+ with your Apple Watch and Apple TV. If that is correct, we recommend taking the steps listed here: If you see 'Pairing Canceled' while starting a workout in Apple Fitness+ - Apple Support


Specifically, do this before pairing your Apple Watch to your Apple TV.


"Add your Apple TV to the Home app


To easily access the devices that you use when working out, add your Apple TV to the Home app.


  1. On your Apple TV, go to Settings > AirPlay and HomeKit. You'll see "1" in a red badge next to AirPlay and HomeKit. Don't see a red badge?
  2. Select Finish Home Set Up.
  3. Unlock your iPhone and hold it close to your Apple TV.
  4. Follow the steps on your Apple TV to add your Apple TV to the Home app and finish setup."


Best regards!

1 reply
Question marked as Top-ranking reply

Nov 28, 2022 3:45 PM in response to MGMis007

Hello MGMis007,


From what you've shared it sounds like you're experiencing issues using Fitness+ with your Apple Watch and Apple TV. If that is correct, we recommend taking the steps listed here: If you see 'Pairing Canceled' while starting a workout in Apple Fitness+ - Apple Support


Specifically, do this before pairing your Apple Watch to your Apple TV.


"Add your Apple TV to the Home app


To easily access the devices that you use when working out, add your Apple TV to the Home app.


  1. On your Apple TV, go to Settings > AirPlay and HomeKit. You'll see "1" in a red badge next to AirPlay and HomeKit. Don't see a red badge?
  2. Select Finish Home Set Up.
  3. Unlock your iPhone and hold it close to your Apple TV.
  4. Follow the steps on your Apple TV to add your Apple TV to the Home app and finish setup."


Best regards!

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Why does my fitness app say “try it” and then says “cannot connect”?

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