Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Scandisk secure not working on macOS Ventura

Why isn’t Scandisk secure working on macOS Ventura?

iMac

Posted on Nov 26, 2022 3:46 PM

Reply
Question marked as Best reply

Posted on Nov 26, 2022 7:28 PM

You mean "Sandisk SecureAcces?


https://support-en.wd.com/app/answers/detailweb/a_id/36210/~/download-and-support-information-for-sandisk-secureaccess-app


It's been discontinued by Western Digital they recommend PrivateAccess which is the newer software.

Even with PrivateAccess you need to have the latest version 6.3.12 or later to be compatible with macOS Ventura.


*NOTE: PrivateAccess 6.3.10 (and earlier) for macOS is not compatible with macOS 13 Ventura. Please download the latest installer for PrivateAccess 6.3.12 (or later) and manually install the update to ensure proper operating system compatibility. Please see PrivateAccess Compatibility with macOS 13 Ventura for details. 


Make sure you read everything, there are several important points about migrating your encrypted data.



1 reply
Question marked as Best reply

Nov 26, 2022 7:28 PM in response to OurHal2001

You mean "Sandisk SecureAcces?


https://support-en.wd.com/app/answers/detailweb/a_id/36210/~/download-and-support-information-for-sandisk-secureaccess-app


It's been discontinued by Western Digital they recommend PrivateAccess which is the newer software.

Even with PrivateAccess you need to have the latest version 6.3.12 or later to be compatible with macOS Ventura.


*NOTE: PrivateAccess 6.3.10 (and earlier) for macOS is not compatible with macOS 13 Ventura. Please download the latest installer for PrivateAccess 6.3.12 (or later) and manually install the update to ensure proper operating system compatibility. Please see PrivateAccess Compatibility with macOS 13 Ventura for details. 


Make sure you read everything, there are several important points about migrating your encrypted data.



Scandisk secure not working on macOS Ventura

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.