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My desktop keyboard suddenly won’t work

My charged desktop keyboard suddenly won’t work. I can’t login


iMac (24-inch, M1, 2021, 2 ports)

Posted on Nov 26, 2022 7:14 PM

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Question marked as Best reply

Posted on Nov 26, 2022 10:04 PM

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


1.     Connect the USB keyboard and mouse to the computer.

2.     Open System Preferences – Bluetooth

3.     Un-pair the wireless keyboard and mouse.

4.     Turn off Bluetooth

5.     Restart the computer in Safe Mode per the directions in How to use safe mode on your Mac - Apple Support

6.     Restart the computer normally.

7.     Open System Preferences – Bluetooth

8.     Turn on Bluetooth

9.     Re-Pair the wireless keyboard and mouse.

10.  Unplug the USB keyboard and mouse and begin testing the wireless devices again. 


2 replies
Question marked as Best reply

Nov 26, 2022 10:04 PM in response to milly6180

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


1.     Connect the USB keyboard and mouse to the computer.

2.     Open System Preferences – Bluetooth

3.     Un-pair the wireless keyboard and mouse.

4.     Turn off Bluetooth

5.     Restart the computer in Safe Mode per the directions in How to use safe mode on your Mac - Apple Support

6.     Restart the computer normally.

7.     Open System Preferences – Bluetooth

8.     Turn on Bluetooth

9.     Re-Pair the wireless keyboard and mouse.

10.  Unplug the USB keyboard and mouse and begin testing the wireless devices again. 


My desktop keyboard suddenly won’t work

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