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Cathbott Author

Level 1

5 points

Phone is black but still working and rings etc

My phone is fully charged but the screen is black. It’s working because alarm goes off and it rings when contacted iPhone 12

iPhone 12

Posted on Nov 27, 2022 1:01 AM

Top-ranking reply

dorenelyx

Level 1

34 points

Posted on Nov 27, 2022 10:21 AM

try to do a force restart.

press volume up button once and let go
press volume down button once and let go
press and hold the side/power button until you see apple logo (this might take a while)

if issue still persists, try plugging it into a laptop. if your laptop prompts anything (example "trust this device?") but screen still blank, most probably a hardware issue and requires service, you have to change the display

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Phone is black but still working and rings etc

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