Receiving iMessages through number rather than Apple ID

Question

Receiving iMessages through number rather than Apple ID

In desperate need for help with receiving iMessages through my number, rather than Apple ID. Number appears in messages but won’t let me select, and keep receiving an error message, saying failed, please

try again. Spoken to my carrier, they couldn’t work it out, put me through to apple, they couldn’t work it out, so sent me back to carrier! At a complete loss! Please help!

iPhone 13, iOS 16

Posted on Nov 27, 2022 5:34 AM

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Answer 1

Nov 27, 2022 5:49 AM in response to ciarafromnewent

iMessage is not a Carrier feature you have contacted them before reaching this forum for a solution.

See the pic below which is self-explanatory.

If you are still not able to do this, then...

Is this your corporate/school iPhone? Then please contact the system administrator of your corporate/school
If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
2. Or please contact the system administrator of the organisation who provided the profile to you

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Answer 2

Nov 27, 2022 6:34 AM in response to SravanKrA

Thank you for your suggestion. However currently I don’t have the options to be able to select my number to be able to send iMessages to.

Please see screenshots below.

This is my personal phone, so have no corporate or management apps installed.

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Receiving iMessages through number rather than Apple ID

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