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I want a new apple device

How do i get a new apple phone if mine gets lost

iPhone 7, iOS 15

Posted on Nov 27, 2022 8:05 AM

Reply
Question marked as Best reply

Posted on Nov 28, 2022 4:31 AM

If you have lost your iPhone, start here:

Locate a device in Find My on iPad - Apple Support


Here is Apple’s advice for lost or stolen devices:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support

Use the Find My app to locate a lost or stolen device – Apple Support


If the Find My iPad feature was enabled prior to it being “misplaced”, then if active, you would stand a good chance of locating it. 


However, if the feature was not activated prior to being misplaced - or the iPad has been inactive for more than 24 hours, the last known location will not be available - and the opportunity to use technical means to recover the iPad have been lost.


If you have benefit of an active AppleCare+ plan, you may have cover for loss or theft. If applicable to you you can start your claim here:

iPhone Theft and Loss Claims - Official Apple Support


If you don’t have an active AppleCare+ plan for your iPhone, perhaps your home insurance policy will provide cover for loss? Check your policy.


Otherwise, a lost device is a lost device - and you will have to pay for its replacement.

3 replies
Question marked as Best reply

Nov 28, 2022 4:31 AM in response to Dreshins

If you have lost your iPhone, start here:

Locate a device in Find My on iPad - Apple Support


Here is Apple’s advice for lost or stolen devices:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support

Use the Find My app to locate a lost or stolen device – Apple Support


If the Find My iPad feature was enabled prior to it being “misplaced”, then if active, you would stand a good chance of locating it. 


However, if the feature was not activated prior to being misplaced - or the iPad has been inactive for more than 24 hours, the last known location will not be available - and the opportunity to use technical means to recover the iPad have been lost.


If you have benefit of an active AppleCare+ plan, you may have cover for loss or theft. If applicable to you you can start your claim here:

iPhone Theft and Loss Claims - Official Apple Support


If you don’t have an active AppleCare+ plan for your iPhone, perhaps your home insurance policy will provide cover for loss? Check your policy.


Otherwise, a lost device is a lost device - and you will have to pay for its replacement.

I want a new apple device

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