Can’t login to iCloud on Apple TV 3rd generation

This seems to be the same issue that was listed earlier but the Solution did not work for me. When I enter my Apple ID and iCloud password, it sends me a verification code which I enter. After I enter it, it spins for a bit and tells me that iCloud is unavailable. Any help would be appreciated!

Posted on Nov 27, 2022 8:38 AM

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4 replies
50 replies

Nov 29, 2022 11:09 AM in response to curtmeiss

Hi curtmeiss,


Thanks for posting in Apple Support Communities.


We understand that iCloud is unavailable when you're trying sign in on Apple TV. It seems iCloud may have had a few system issues recently that have been since resolved. You can view system status on Apple's website. Restart your Apple TV and try to sign in again. If this continues, go to the Apple ID site to ensure that your Apple ID is able to be used for sign in.


System Status


Apple ID


Regards.


Nov 30, 2022 2:43 PM in response to ASTRO24

Restarting the ATV 3rd gen does not fix this, nor does putting the ATV back to factory settings. When I called Apple for tech support, all they were able to tell me was this is a vintage device and certain features are no longer applicable to it- they weren't able to help with “can’t sign into iCloud on AppleTV 3rd Gen”- only the standard “it’s obsolete” answer. Any help of how to resolve this issue would be great!

Feb 20, 2023 12:59 PM in response to curtmeiss

I have not been able to use either Icloud nor Itunes to share pictures to my Apple TV 3.

I have reset and restored the device, upgraded to the latest firmware, and still no luck.

I can provide my Apple ID, Password and the two factor confirmation only to tell me that the ICloud is not available or that my User / password may be incorrect.

I have tried literally a hundred times over a period of two days.

I wanted to use the screen saver capability to display family pictures during a Funeral. that is now impossible.

Apple used to be reliable and now is just paranoid.

Feb 23, 2023 8:13 AM in response to curtmeiss

I’m not sure what frustrates me more, that the older appletv’s still show the option to login to iCloud, or that I spent hours doing the same thing over and over thinking I’d finally get a different result. Isn’t that the definition of chaos!?!


However, like most of you I finally quit trying but about two weeks ago, one of my third gens had mysteriously connected to iCloud. So obviously I tried the other three 3rd gens and after 10 attempts on each and feeling like an idiot, I gave up.


Now I’m considering how to put an uninterruptible power supply on that mystery 3rd Gen so it doesn’t reboot back into that cloudless state. But why in the world would I do all that instead of dropping a few bucks on a 4K 2gen or a few more the 4K 3gen…? Because it’s the principle of things, yes!



Can’t login to iCloud on Apple TV 3rd generation

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